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HomeMy WebLinkAboutLibrary Manager – Public and Technical Services City of Port Townsend Job Description Library Manager – Public and Technical Services Classification title: Library Manager Working title: Library Manager – Public and Technical Services Department: Community Services – Library Union: Non-Bargaining FLSA status: Exempt Wage Classification: 620 Hours: 40 Effective date: Feb. 2017; June 2026 Reports to: Community Services Director Civil Service: No JOB SUMMARY Under the general direction of the Community Services Director, manages the Library’s technical, collections, and public services and coordinates the Library’s digital services. The Library Manager – Public and Technical Services performs all job functions with significant opportunities for exercising independent judgment and initiative. Responsible for the operation, maintenance, day-to-day supervision, and general activities of the library. ESSENTIAL DUTIES AND RESPONSIBILITIES  Works with Community Services Director to establish, monitor and evaluate the overall program of service for the Library’s technical services, including planning, developing and coordinating the full range of technical services and resources.  Supervises the library’s technical services operations including interlibrary loans, acquisitions, cataloging, processing, and bibliographic and holdings maintenance.  Assists the Community Services Director to develop and evaluate policies and procedures for public and technical services.  Prepares and provides monthly statistical reports to the Community Services Director.  Assists the Community Services Director in development and tracking of library budget.  Trains employees on systems and software use, as well as developing short- and long-range plans for information technology.  Shares in the development and execution of overall library goals and objectives in support of the library’s mission and core values.  Oversees daily service desk operations including circulation, reference, and children’s desks; schedules staff and creates service desk schedule assignments; checks timesheets.  Directly supervises and conducts performance assessments for technical services, circulation, paging, and courier staff.  Maintains library website and digital outreach programs.  Creates, facilitates, and promotes adult programming.  Manages library information systems including acting as liaison for CLEO and the Jefferson County Library’s System Administrator/Technical Services Librarian, and for the City’s IT, Facilities Maintenance, Parks, and Fleet divisions, and the library’s volunteer landscapers, the BookWorms.  Performs facilities planning and troubleshooting and manages maintenance, capital, and projects related to the Carnegie library building and the Library Learning Center (Pink House). Library Manager – Public and Technical Services  Provides patron reference and reader advisory services using print and non-print resources; utilizes various electronic means to access and retrieve information such as online databases, OCLC, and the Internet.  Maintains interlibrary loan database.  Refines systems for greater efficiency in all areas of public and technical services and facilities.  Supervises coordinator(s) of volunteer and Books on Wheels programs. KNOWLEDGE, SKILLS AND ABILITIES  Knowledge of intermediate-to-advanced library cataloging standards and practices including AACR2, RDA, Dewey Decimal Classification, and MARC format; library information systems; collection development; and computer software including Microsoft software: Word, PowerPoint, Excel; web design; HTML; Adobe Creative Suite: Dreamweaver, Photoshop, and Illustrator; and social media programs.  Accuracy and attention to detail.  Strong communication and interpersonal skills, with the ability to interact with diverse groups of people.  Flexibility to adapt to changing circumstances, such as shifting priorities, unexpected challenges, or variations in the workload, while maintaining composure and effectiveness.  Strong supervisor skills, emotional intelligence, and ability to inspire and motivate direct reports.  Ability to effectively and efficiently communicate with team members, directors, the general public, and other departments, both verbally and in writing, using tact, patience and courtesy to convey instructions, provide feedback, receive feedback, and resolve issues.  Ability to maintain cooperative and effective working relationships with co-workers, peers, leadership team, elected officials, advisory board members, volunteers, patrons, and the general public. MINIMUM QUALIFICATIONS  Master’s Degree in Library and Information Science/Studies from an ALA accredited institution and three years progressively responsible public library experience. Applicants who are within six months of completing their degree program may apply.  Washington State Library Board Certification. Applicants with an MLS/MLIS who do not yet have the WSLC must obtain one upon employment.  Possess a Washington Driver’s License and maintain a driving record acceptable to the City’s insurance carrier. WORKING CONDITIONS Work is performed in a library or community setting with some hectic or demanding situations that may involve behavioral issues. The position has frequent interruptions and requires maximum flexibility. It includes work at a computer monitor. Extended periods of standing are sometimes required. The schedule is varied, changes periodically, and includes evenings and weekends. Requires driving, sitting, standing, walking, stooping, bending, kneeling, grasping, hearing, reaching, repetitive motions of hand/wrists; close, distance and peripheral vision is also required as is depth perception and the ability to adjust focus. The incumbent is required to push and pull carts up to 150 pounds and lift or move boxes weighing up to 50 pounds. Library Manager – Public and Technical Services The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The City of Port Townsend is an equal employment opportunity employer. The City employs, retains, promotes, disciplines and otherwise treats all employees and job applicants strictly on the basis of job- related qualifications and competence. These policies and all employment practices shall be applied without regard to any individual's sex, race, color, creed, religion, national origin, sexual orientation (including gender identity), pregnancy, age, marital status, military status, disability, genetic information, or any other characteristic protected by law. This job description in no way implies that these are the only duties to be performed. The employee occupying the position will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisors. All employees must comply with all City policies and procedures relevant to their position as a condition of City employment. This job description does not constitute an employment agreement between the City and the employee and is subject to change as the needs of the City and requirements of the job change.