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HomeMy WebLinkAboutOperations Manager Streets 8-22-18 City of Port Townsend Job Description Operations Manager – Streets/Stormwater/Sewer/Fleet Classification title: Operations Manager Working title: Operations Manager – Streets/Stormwater/Sewer/Fleet Department: Public Works Union: No FLSA status: Exempt Wage Classification: Non-Bargaining Hours: Full Time Effective date: 8-22-18 Reports to: Public Works Director Civil Service: No JOB SUMMARY Under the direction of the Public Works Director plan, organize and direct daily operations and activities of Street, Storm Water, Wastewater Collection and Fleet Departments; supervise a variety of specialized duties in the construction, maintenance and repair of City street systems and related infrastructure; manage and coordinate contracted construction; plan and coordinate the pavement management program; develop, monitor and control assigned budgets; purchase needed materials and equipment; train, assign, supervise and evaluate the work of assigned personnel; inspect and assure work projects are completed according to code, specifications and timelines. ESSENTIAL DUTIES AND RESPONSIBILITIES • Direct and supervise the day to day activities of the Street, Storm Water and Wastewater Collection and Fleet crews in the maintenance and repair of equipment, roadways, road shoulders, sidewalks, drainage systems, wastewater collection systems, roadside plantings, pavement markings and signage. • Plan and prioritize Street, Storm Water, Wastewater Collection and Fleet maintenance activities to address deficiencies, preventative maintenance and safety hazards. • Participate in the development and implementation of goals, objectives, policies, and priorities for maintenance and capital project for assigned programs. • Utilize the principles of maintenance management and pavement management to develop and carry out a yearly and multi-year work plan. • Work effectively with supervisors, other departments, and contractors to coordinate work programs and ensure timely completion of projects and activities. • Inspect the work of the crews and private contractors to assure quality standards and safety procedures are being met. • Develop and implement measures to improve maintenance practices and procedures. • Maintain appropriate operations records and prepare necessary reports to supervisors and regulatory agencies. • Prepare the division annual budget and monitor and authorize expenditures in accordance with Departmental and City policy. • Assist in the specification and purchasing of equipment and materials. • Arrange for and oversee the proper maintenance and safe utilization of vehicles and equipment used by the city. Operations Manager – Streets/Stormwater/Sewer • Establish work rules and performance standards for assigned staff, provide regular performance feedback, and conduct annual performance reviews. • Develop, direct and monitor training and recertification programs and address training deficiencies. • Respond to emergencies outside the normally scheduled work hours and coordinate operations for incidents such as snow and ice removal, flood, windstorms and similar events affecting the road integrity and/or safety of the traveling public. • Organize, plan and manage crew safety programs, providing leadership in workplace safety and support to the City’s safety program. • Investigate and respond to citizen complaints associated with Street, Storm Water and Wastewater Collection activities, collaborate with other departments and agencies to address concerns, and help resolve issues. • Coordinate with local, state and federal agencies regarding mutual support and assistance, joint planning efforts, environmental issues, emergency management, grants and other concerns. • Plan and coordinate disaster response activities in cooperation with the emergency operations center. • Assist in the management of the Solid Waste contract and related activities. KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: • Materials, methods, practices and procedures used in Street, Storm Water and Wastewater Collection and Fleet Maintenance and Repair; • Operation and maintenance of equipment used by the maintenance crews; • Occupational hazards involved in Street, Storm Water, Wastewater Collection and Fleet Maintenance and Repair work and standard safety precautions necessary in the work; • Principles of supervision, staff development and performance evaluation. • Software, computer, tablets, smart phones, GIS and computer mapping principles. Ability to: • Plan, organize, and implement a comprehensive program of Street, Storm Water and Wastewater Collection and Fleet Maintenance and Repair; • Coordinate and direct the activities of several crews involved in Street, Storm Water and Wastewater Collection and Fleet Maintenance and Repair. • Respond to emergencies, analyze situations and adopt an effective course of action; • Take initiative and exhibit good decision-making to resolve issues; • Respond to inquiries or complaints from citizens, other agencies and community groups and address concerns; • Communicate clearly and concisely, both orally and in writing; • Supervise, train, and evaluate subordinates; • Establish and maintain trust, confidence, and effective working relationships with subordinates, other city officials, and the general public; effectively interact with tact, patience and courtesy. QUALIFICATIONS Required • High school graduate or GED. Operations Manager – Streets/Stormwater/Sewer • Minimum six (6) years of relevant experience in Street, Storm Water and Wastewater Collection construction and maintenance work, including four (4) years’ experience in a supervisory capacity. • Washington State Department of Health Sewer Collection 1 Certification, or ability to obtain within 6 months in position. • First Aid/CPR certification or must obtain within 12 months in this position. Preferred • Two-year technical degree in related field. • Washington State Department of Health Sewer Collection 2 Certification. WORKING CONDITIONS Work is conducted in both an office and field environment. The job functions require the ability to safely move about on construction or maintenance work sites under inclement weather conditions, at any hour of the day or night and may require walking on uneven, rocky, or rough ground. Physical hazards include exposure to traffic and work in rugged field terrain. Work involves exposure to heavy equipment, loud noises, dust and debris. While performing the duties of this job, the employee is regularly required to stand, sit, walk, talk or hear; and to use hands to finger, handle, feel or operate equipment, computers, tools and controls; and to reach with hands and arms. The employee is occasionally required to reach, climb, balance, stoop, kneel, crouch, or crawl. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. OTHER CITY REQUIREMENTS • Punctual and consistent attendance • Possess a Washington Driver’s License and maintain a driving record acceptable to the City’s insurance carrier. • Dress and grooming appropriate to the position. • Safety attire, equipment and practices appropriate to the position. • Deal tactfully and courteously with the public. • Establish and maintain effective working relationships with fellow employees The City of Port Townsend is an equal employment opportunity employer. The City employs, retains, promotes, disciplines and otherwise treats all employees and job applicants strictly on the basis of job- related qualifications and competence. These policies and all employment practices shall be applied without regard to any individual's sex, race, color, creed, religion, national origin, sexual orientation (including gender identity), pregnancy, age, marital status, military status, disability, genetic information, or any other characteristic protected by law. This job description in no way implies that these are the only duties to be performed. The employee occupying the position will be required to follow any other job-related instructions and to perform any other job related duties requested by their supervisors. Operations Manager – Streets/Stormwater/Sewer This job description does not constitute an employment agreement between the City and the employee and is subject to change as the needs of the City and requirements of the job change.