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Home My WebLink About021224 City Council Workshop Meeting Packet- Added After MeetingCITY OF PORT TOWNSEND Account ADISON STREET #1 PORTT TIOWNSEND, WA 98366 Statement oarn'0 ACCOUNT: 013482-002 SERVICE ADDRESS: 250 MADISON ST SERVICE PERIOD: 3/1/2024 - 3/31/2024 BILLING DATE: 3/31/2024 DUE DATE 4/20/2024 JOHN DOE OR JANE DOE _ 250 MADISON ST Previous Reading Current Reading PORT TOWNSEND, WA 98368 Serial No Date Reading Date Reading Cons 1234567 215/2024 0 3/5/2024 10 1 SPECIAL MESSAGE CURRENT CHARGES Changes are coming to your utility bill & utility payment Water 39.07 system. Alerts will come with your utility bill. In April, Sewer, Wastewater 46.46 Stormwater & Tax rates will change. Changes will be Storm 10.89 reflected on the 04/30/24 bill (arriving early May). Visit the Utility Information page on the City's website for the CURRENT CHARGES 96.42 latest information, Water Capital Surcharge 24.00 cityofpt.us/finance/page/utility-information Sewer Capital Surcharlle 9.00 Storm Capital Surcharge 6.00 • USAGE HISTORY BILL SUMMARY GRP�N aP Payment Coupon ACCOUNT•- • PLEASE RETURN THIS PORTION ALONG WITH YOUR PAYMENT PLEASE MAKE CHECK PAYABLE TO: CITY OF PORT TOWNSEND ACCOUNT: SERVICE ADDRESS: SERVICE PERIOD: BILLING DATE: DUE DATE: 013482-002 250 MADISON ST 3/1/2024 - 3/31/2024 3/31/2024 4/20/2024 PREVIOUS BALANCE 135.42 PAYMENTS RECEIVED -135.42 ADJUSTMENTS 0.00 ADDITIONAL BILLING 0.00 CURRENT CHARGES 135.42 TOTAL AMOUNT DUE 135.42 AMOUNT DUE TOTAL AMOUNT DUE BY 4/20/2024 135.42 AMOUNT• REMIT PAYMENT TO: CITY OF PORT TOWNSEND 250 MADISON STREET #1 PORT TOWNSEND, WA 98368 JOHN DOE OR JANE DOE I �� I �IIIIIIffIIN ill II II III 250 MADISON ST PORT TOWNSEND, WA 98368 . . . ....... --- — --- UNDERSTANDING YOUR STATEMENT ........ ..... Utility bills are generated on the last day of each month and payments are due by the 20th of the fallowing month. Payments received after the 25th of the month may not be reflected on this bill. For a more detailed explanation of the utility rate schedule, see Port Townsend Municipal Code (PTMC) 13.05 or visit the City website at WW A&tygf,9�, �go to the "DEPARTMENTS" dropdown menu, select "FINANCE", then scroll to the . gt bottom for "Utility Information" and click on "Utility information and rates". WATER (CHARGE CONSISTS OF TWO FEES): BASE RATE: A fixed monthly fee based on the size of the water meter that covers the service period shown in the "Account Information" section. Base Fees are necessary to recover the ongoing expenses required to keep service available at the property even if there is no water usage. The City must operate and maintain the water and wastewater treatment plants and these costs continue to be incurred regardless of actual water consumption and are allocated to all utility customers. CONSUMPTION: Refers to the amount of water consumed between the meter read dates under the "Meter Reading" section. Water consumption is rounded down to the nearest thousand gallons, i.e., use of 3,268 gallons will be billed for 3,000 gallons, the balance of 268 gallons will roll over to next month's reading. WASTEWATER: Residential customers are billed a base fee, while multi-family and commercial customers are billed both base & consumption fees. STORMWATER: Assessment is on hardened or impervious surface areas of your property (square foot measurements are used to calculate the fee). CAPITAL SURCHARGES: The surcharges are flat rate fees used to pay for existing debt and projected new debt issued to fund planned capital projects. For more information on capital projects visit the "Latest News" section of the City website at RW_W,&JyQ_fVtj!; ADJUSTMENTS/ADDITIONAL BILLING: These fields detail a variety of charges or credits such as turn on fees, leak credits, payoff estimates, late fees, service call fees, etc. If you have any questions regarding your bill, please call the Finance Front Counter at 360-385-2700 Monday through Friday, between the hours of 9:00 am and 4:00 pm. PAYMENT OPTIONS . .. . ....... ................. --- ft ..A9L.MPL ky..gLRQKR payments are accepted at City Hall (located at 250 Madison Street) by mail or hand -delivered. For your convenience, there is a payment drop box at City Hall located to the right of the front entrance doors. _Ekfl payments are accepted online or by phone using City-authorized third party provider, Doxo. ONLINE: Visit the City of Port Townsend website w jr, tyce2f pt,,Vs, scroll to the lower left portion of the screen and click on the "Pay My Utility Bill" button. From this page you can access the City's online payment portal by clicking on Doxo's name in blue or by clicking on the Doxo logo. During the online payment process with Doxo, you are also welcome to establish RECUR ING MONTHLY AUTOMATIC.LAI ENI�5 when you set ........... up your payment source (by selecting the "automatic payment" or "cruise control" option). If you need assistance navigating the Doxo system, please contact Doxo Customer Support at 206-319-0097 / toll free at 888-285-5993, or by using the online chat function in the Doxo system by clicking on the blue chat bubble icon on the bottom right hand side of the screen. PHONE: 360-774-5008. Doxo's automated phone payment system accepts both card payments and electronic funds transfers from a bank account. You will need your utility account number. Qk(tRU&N KlNq .............. PAYMENTS are welcomed. Please contact your financial institution about their online banking services. ...__ PLEASE NOTE: Electronic payments (payments made online, by phone or using online banking systems) are not t ' instant transactions. To avoid penalties or a possible disconnection, please allow enough transit time (typically 5 business days) for the payment to reach the City by the due date. ............. . ....... _ . ......... . LOW-INCOME DISCOUNT PROGRAM_........,. ROGRAM The City offers a low-income assistance program to qualifying customers. Please visit our website at www.cityofpt.us to review the Municipal Code section pertaining to this program (PTMC 13.02) and to obtain an application. On the home page, at the top of the screen select: "What can we help you find?" > Forms > Utility Forms > Go! > Application for Low Income Utility Discount. OTHER UTILITY/SERVICE CONTACT INFORMATION The information shown below is for your convenience only, Please contact them directly for any inquiries or to establish service with them. CABLE PE0_klqljy qA_RM§9 / QVQ WA; if WATER Wave Broadband PUD #1 of Jefferson County Olympic Disposal PUD #1 of Jefferson County 866-928-3123 360-385-5800 360-385-6612 360-385-5800 .......... . . . . ....... . — Last Rev: May 2022