The URL can be used to link to this page

Home My WebLink About19-019 Adopting the Government Relationship Contract - New City Manager Expectations Resolution 19-019 RESOLUTION NO. 19-019 A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF PORT TOWNSEND, WASHINGTON, ADOPTING THE GOVERNMENT RELATIONSHIP CONTRACT— NEW CITY MANAGER EXPECTATIONS WHEREAS, the City of Port Townsend ("City") entered into an employment agreement with the City Manager, which expires on June 30, 2019; and, WHEREAS, the City Manager has notified the City of his intent to retire as of June 30, 2019, and, WHEREAS, the City Council conducted a strategic planning retreat in September 2018 to develop a City strategic plan and establish expectations for an incoming City Manager; and, WHEREAS, the City Council, at the retreat, drafted a government relationship and City Manager expectations document which describes City Council's expectations for the incoming City Manager's relationships with City Council and City citizens, as well as City Council's expectations for customer service and civic engagement; and, WHEREAS, the City Council desires transparency with potential applicants, and the attached policy documents will inform prospective candidates of the City Council's expectations. NOW, THEREFORE, BE IT RESOLVED by the City Council of the City of Port Townsend to adopt the Government Relationship Contract—New City Manager Expectations as guidance for the recruitment of a new City Manager in substantially the same form as Exhibit A. ADOPTED by the City Council of the City of Port Townsend at a regular meeting thereof, held this 4th day of February 2019. 1� ebor 1i S. S�t� Mayor Attest: Approved as to form: .. Joanna ........... ...... nna Sanders, MMC lmlc is i �rrc� . ocacl City Clerk City t ttome Resolution 19-019 Page I of 7 y �� " , c1tit f i'. (r Ulf Adi PO I'l t I �IJ„1D1�JIJJyJ�/��ll/1�/��lJl/IJII/%I!J�/Dli/IlJ/lIIiJIJ,�� /�J11Il,�Dllll+lJl1%�J��J'l��llll�!!1'rr,��JJ� Ir�J��J�llJ.9J'lJl'J)1'%l��!'%/��l/�//�l�D�)1111919'�!!Uwnsen ffP uovernment Relationship 0 Contract - New City Manager Expectations ^ r/ "Help is on the way" BridgeGroup Management Consultants 1 Resolution 19-019 Page 2 of 7 0 tyc)f P rt ' ownse »gin ilii Expectations ectations Insert for Brochure and Challenges for New C'i,ty Manager Our Commitment to the Success of the New City Manager The relationship between the Council and City Manager is one of the most important factors for the success of our City and community. In recognition of this critical relationship, the Council and Staff conducted a workshop on Friday, September 28, 2018 to develop the expectations for the new City Manger. The Council also took an unprecedented step of developing their expectations for supporting the new City Manager. The expectations are intended to bridge the gap between two entities (Council and City Manager) that have the best interest of the city in mind, but with differing roles. The Council's expectations regarding the day-to-day management and future strategic direction of the organization; and their commitment to support the City Manager in this effort are delineated in the links provided in the following sections. Expectations of the Organization The City of Port Townsend is committed to providing effective and responsive services to residents. We encourage a work environment that is open, continuously learning and innovating. The City Manager will have excellent interpersonal communication skills with the ability to develop positive working relationships with elected officials, staff, community leaders, and residents. The Council's expectations for the organization are (link insert information from pages 2-3). Performance Expectations of the City Manager The City of Port Townsend is seeking an innovator who will not be afraid to challenge the status quo, if there could be improvements in the way the City operates. The successful candidate will be a skilled and visionary leader and manager with a proven track record of motivating and developing staff to obtain measurable results. The ideal candidate will have a collaborative team focused management style, possess the capacity to be an effective mentor and leader for staff and have a demonstrated track record of setting a positive example of competence, professionalism, trust, energy, and positive engagement with community members. Council's expectations for the City Manager are (link insert information from pages 3-5). Expectations of the City Council The Port Townsend City Council understands that its role in the City Manager's success is not as a spectator, but an active participant. The Council is committed to making sure the new City Manager is supported in meeting their expectations. The Council also recognizes the City Manager must at times, balance conflicting political goals and direction. The balancing of the political, organizational and community needs makes the job of the City Manager stressful. The III P ,� u Resolztlion 19-019 Page 3 of 7 City0f rj->A"--% t „yr �r� "`Il ill I P Council's expectations for support the work of the City Manager in this effort are (link insert information from pages 5-6). Expectation of Customer Service/Civic Engagement Port Townsend is community that values our residents. We are focused on being responsive and open to their concerns. The Council's expectations for providing services to our citizens and engaging and seeking their input for continuing to make our community a great place to live and work are (link insert information from page 5). Port Townsend GRC Facilitation Results The Expectations of the Organization Expectation Description Maintain a flexible Integrated Strategic The integrated strategic management Planning System that is linked to the system will allow for strategic projects that annual budget, strategic projects, require funding to be considered during employee evaluations and performance the annual budget process. Current and measures. new strategic projects and City Manager performance measures will also be reviewed and approved at this time. Strive to be an "open book" organization "Open Book" means that all critical, not for its employees and the Council. confidential, operational and financial information concerning the City will be shared and available to employees, and the Council. Executive Management Team is Employee development and involvement is committed to the developing and a high priority for the Executive Leadership empowering employees. Team. Continuously evaluate technology for Continuous technology improvements are internal and external services. essential for the City to meet and exceed the expectations of its residents/partners. Strive to be a regional model for City Commitment for the City Council and City Governance. Manager to work collaboratively on continuously improving their Governance Relations. Continuously improve internal Continuous internal process improvement processes and procedures. is essential for efficiency and effectiveness of the City. Be good stewards of the public's money Ensure processes,procedures and and trust. practices are in place to meet this commitment 1 Resolution 19-0/9 Page 4 of 7 ( Resolution 19-019 Page 5 of 7 T+ vrn+ f ; Respect the decisions of the City Council. Implement Council's policies by accurately, interpreting direction given by the Council, carrying out their directives as a whole and supporting the actions of the Council after a decision has been made. Practice "collaborative leadership". Strive to ensure that your leadership is inclusive and not exclusive. Involve residents, employees and other stakeholders and partners where appropriate. Ensure positive and supportive physical Create and foster an environment that and emotional working conditions values and celebrates employees/volunteers and their contributions and accomplishments. Support an environment that assists employees in being successful in the positions that they hold. Ensure that personnel policies and practices are administered in an equitable manner. Foster teamwork and high performing Guide people as a team toward common organizational characteristics. objectives; select qualified and highly competent members of the Leadership Team to implement through the organization. Recognize residents are our Partners. The Council expects that the public will be treated equitably,with dignity and respect. Assist the Council by resolving problems at administrative levels and not through City Council action.Value community perceptions and understand that residents/partner satisfaction is important. Agenda material Staff will provide concise, accurate and meaningful agenda material for the Council's review to include the timely delivery of written/electronic materials. Value intergovernmental relations Effectively represent the City's interests when dealing with other agencies. Participate and cooperate in intergovernmental activities to have an impact on the region. Communicate effectively Provide information to the public, staff, and Council in a timely fashion on matters that Resolution 19-019 Page 6 of 7 C r1, est Po r t G o,iiwrr�n � �� Gr�`�r�r��rri�irorii�f�1rriiiaiir ry��ra rear will cause public reaction. Be candid and forthright in discussing City business matters with the Council through various methods that include one on one meeting with Council members. Be accessible to Council members. Proactive Management Style Show initiative and creativity in,dealing with issues, problems and unusual" situations while remaining open to new ideas and suggestions for change. Be adaptive to the changing expectations of local government and the impacts of state and national conditions. Effective Leadership Be enthusiastic and celebrate successes. Command respect and performance from the Leadership Team while providing the tools necessary for effective service delivery. Support a positive work culture at all times. Negotiate Effectively In conjunction with the Legal Staff(when appropriate), always consider City Residents when determining negotiating positions or reaching agreement. No Operational Surprises Staff will keep the City Council informed on all critical operational issues. Engaging the Community Be accessible, open, authentic, and resilient in en a in with our community. The Expectations of the City Council Expectation Description Value members'opinions. You can disagree with each other but provide the space for each member of the City Council to express their opinion. Do your homework. Before the meeting, read information sent by staff to be informed and prepared for discussion. If a meeting is missed, become informed of the decisions made or the information shared. No surprises at meeting for staff. If possible, contact staff prior to the meeting when you have a critical question that requires research. Resolution 19-019 Page 7 of 7 c ity.r D.-Wt own Disagree with the vote, but do not You can disagree with a vote and express undermine the will of the Council. your viewpoint on why you did not support an item but understand that the Council has voted for the item and you are responsible, as a Council Member, for its successful implementation. Practice civility. As the elected representatives we will strive to be a model for our community and the region on how an elected body should work together for the public good. Support the strategic plan. City Council Members will support and require a Strategic Plan for the City. Our Council should refrain from No Council Member will criticize any publicly criticizing any individuals at individual at a public meeting.They can meetings. discuss their concerns with the City Manager privately. Council members will not task the work City Council Members will not direct the of staff. work of staff. If they have issues or questions related to operations, they can ask and be directed to the City Manager or designee. Focus on agreed upon outcomes before Before taking a position review the considering positions.. outcomes, potential benefits/results or relationship to the Strategic Plan of a policy or issue first. The Expectations of Customer Service/Civic Engagement Expectation Description Timely responses Staff will strive to provide timely responses to residents that are easily understood. Civic engagement Resident engagement is a priority. Staff should be mindful of and is empowered to create or increase opportunities for resident engagement. Educate Residents/Partners on services Staff will continuously develop strategies and systems to educate residents/partners on the services and processes of local government. Accurate information Staff will ensure information provided to residents is accurate, understandable. N